Effective date: June 9, 2026 · Last updated: June 9, 2026
This Privacy Policy explains how TRKR.FIT ("TRKR," "we," "us," or "our") collects, uses, stores, and protects information when you use our website, trainer platform, client app, studio tools, and related services (collectively, the "Service").
The short version: Clients only share what they choose to share, and that information is used to help their trainer, coach, gym, or studio support them. We do not sell client fitness, nutrition, or progress data. We do not use client data to serve advertisements.
TRKR is not a medical provider and does not provide medical advice.
TRKR may be used by:
In this Policy, trainers, gyms, studios, and other business users are referred to as "Coaches" or "Studios." Their clients, members, and trainees are referred to as "Clients."
Account information
When a Coach, Studio, staff member, or Client creates or uses an account, we may collect:
Fitness and health information Clients choose to share
Clients may choose to enter or share information through TRKR, including:
Clients choose what they share. TRKR does not require Clients to enter every type of information. Fitness and health data is treated as sensitive and is used only to provide the coaching features described in this Policy.
Workout and program information (Coach-created)
Coaches and Studios may create or assign:
Technical information
When you use TRKR, we may collect basic technical information such as:
We use this information to keep TRKR secure, improve performance, fix issues, and understand how the service is used.
Google Calendar data (optional, Coaches only)
If a Coach connects their Google account, we request access to Google Calendar to create, update, and delete training session events on their behalf.
Google API limited use disclosure: TRKR's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We access Google Calendar solely to sync training sessions scheduled in TRKR. We do not use Google data for advertising, sell it to third parties, or use it for any purpose beyond calendar event management.
We use information to:
We do not sell client fitness, nutrition, workout, or progress data. We do not use client food logs, weight logs, workout history, or check-in answers for third-party advertising.
Client information is primarily visible to:
If a Client logs a workout, logs food, submits a check-in, or updates their weight, that information may be shown to their assigned Coach or Studio so they can provide appropriate support.
TRKR includes an AI-assisted feature called Lasso that helps Coaches summarize client information, identify patterns, draft messages, and understand client engagement.
Lasso may use information already available inside TRKR — such as workout completion, check-ins, food logs, and weight logs — to generate summaries and insights for the Coach. This data is processed by Anthropic (see Section 6).
AI training disclosure: Client data processed through Lasso is not used to train or improve AI models by TRKR or by Anthropic. Anthropic does not train on API inputs by default under their usage policy.
AI outputs are not medical advice and should be reviewed by a human Coach or trainer before being acted upon.
We use the following trusted third-party providers to operate TRKR. Each processes information only as needed to provide their service and is bound by their own privacy and security obligations. We do not allow any provider to sell client fitness, nutrition, or progress data.
| Provider | Purpose |
|---|---|
| Supabase | Database and authentication — stores all platform data |
| Vercel | Application hosting and edge functions |
| Anthropic | AI infrastructure for Lasso coaching insights (trainer-facing only) |
| Paddle | Payment processing and subscription billing for Coaches and Studios |
| Resend | Transactional email delivery |
| Calendar sync (optional, Coach-initiated only) |
Subscription billing for Coaches and Studios is processed by Paddle. TRKR does not store full credit card numbers, CVV codes, or full payment credentials on our servers. We store only subscription status, billing period, and payment confirmation data returned by Paddle after a completed transaction.
Paddle's own privacy policy governs the processing of your payment information.
This section addresses our use of data obtained through the Google Calendar API, consistent with Google's Limited Use Policy requirements.
We may use cookies and similar technologies for login sessions, security, preferences, product analytics, and performance monitoring. We do not use advertising or tracking cookies for third-party ad networks.
If we introduce marketing or advertising cookies in the future, we will update this Policy and provide required notice and choices.
We keep information for as long as needed to provide TRKR, support accounts, comply with legal obligations, resolve disputes, and maintain security.
We use reasonable technical and organizational safeguards to protect information, including:
No system is perfectly secure. Users are responsible for protecting their account credentials and notifying us of suspected unauthorized access. In the event of a security incident affecting personal information, we will notify affected users and relevant authorities as required by applicable law.
You may have the right to:
Clients whose data is managed by a Coach or Studio should contact that Coach or Studio directly for data requests. You may also contact TRKR at privacy@trkr.fit and we will help route the request. We may need to verify your identity before processing a request. We respond within 30 days.
TRKR is a fitness and coaching software platform. We are not a medical provider. TRKR does not provide medical advice, diagnosis, treatment, therapy, or emergency services. Use of TRKR does not create a medical, clinical, or therapeutic relationship between TRKR and any user.
Clients should consult a qualified healthcare professional before starting or changing any exercise, nutrition, weight-loss, or wellness program, especially if they have a medical condition, injury, allergy, pregnancy, medication use, or other health concern.
TRKR is not directed at children under 13. If you are under 13, do not use this service. We do not knowingly collect personal data from anyone under 13.
If a Coach or Studio invites a minor to use TRKR, they are responsible for obtaining any required parental or guardian consent under applicable law.
If you believe a minor has provided us with personal data without appropriate consent, contact us at privacy@trkr.fit and we will delete it promptly.
We may update this Privacy Policy as the product evolves. If we make material changes, we will update the "Last Updated" date above and notify active Coaches by email. Continued use of TRKR after changes constitutes acceptance of the updated Policy.
For privacy questions or to submit a data request:
TRKR.FIT
privacy@trkr.fit
https://trkr.fit